All of Spencer's Nook Items are handmade one-of a-kind items by Jo and The Neon Guy therefore we keep existing items on our website but we also show what we have already sold so our customers know the types of things we can make. If an item you like is sold, call us and we can make a similar one especially for you.
We take PAYPAL (Including the credit cards they service), or VISA and MASTERCARD over the phone. You can select a PAYPAL "Order now" button or call us to order at (256) 722-4786 (USA) with your VISA/MASTERCARD information. If you have any questions, want special orders, or just want to talk about miniatures, you can contact us via phone, or email anytime:
PHONE: (256) 722-4786 (USA)
EMAIL: jo@spencersnook.com
If you want us to teach a class use the same phone or email
information to contact us. If you live outside the US we must use PayPal
because of the problems verifying international credit cards. For our
Non-English-speaking Customers and Friends. We use Google Translate to
translate other languages into English so don't hesitate to email us
with your questions, orders and conversations!! Please allow up to 14 days for all international deliveries. Shipping
costs do not include customs brokerage fees and related tariffs. These
fees are the responsibility of the customer. Due to issues with international credit card authorizations, we now
require the use of PayPal for all international transactions.
PayPal is a free and secure intermediary payment service that allows you to
pay easily and quickly via credit card and electronic check, among other
options. Please visit the
PayPal Help Center for more details. The PayPal application process
is quick, easy, and secure, allowing you to shop using your PayPal account at
sites based around the world with automatic currency conversions and privacy
safeguards.
Worldwide Shipping Rate is Based Upon the number of
articles ordered, starting at $10-$25
International PayPal Policy
$10-$25 Standard International
Please allow up to 14 days for delivery.
We ship internationally to the following countries.
Is your country not listed?
Please contact us at (256) 722-4786 and we'll gladly look into shipping
options for your country.
Shipping
Rules and Regulations
- While most orders begin the shipping process immediately, please expect a 24 to 48 hour period for order processing. Shipping occurs once payment is approved, the address is verified, and the item is prepared. If an item is not in stock, you'll be notified by phone or via email.
- If anything is on back-order, and we have other ordered items in stock, we will wait until all items are available to ship.
- You will not be charged for any item until it is shipped to you.
- All international orders must be paid via PayPal. This is to alleviate many of the issues and delays that we've experienced while trying to verify international credit cards.
- The listed shipping fees do not include charges imposed by your country's Customs Agency. The package recipient is fully responsible for any additional fees imposed by customs, including any tariffs and duties. Sometimes customs will charge a fee, and other times they will not. If you have any questions regarding tariffs and duties please call the Customs Agency for your respective country.